topline
Built for Wendy's Franchise Operators
SBONet has the data.
Topline turns it into action.
Automated intelligence. Prescriptive GM action cards. Accountability that closes the loop — every Monday morning.
✓ Native SBONet integration — 15 min setup ✓ Built by a WFA board member & 20-store operator ✓ SOS · Labor % · TPMH · Void Rate · QCD
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1 / 10
The Problem
SBONet has the data. Every Wendy's operator has it.
Nobody's turning it into action.
📊
SBONet reports tell you what. Not what to do.
Your DM exports a spreadsheet on Friday. It shows SOS at 340s. It doesn't tell your GM to add a window person at 11:30am today. That gap is where money leaks.
🤷
Your GMs hear "your SOS is high" every week.
"SOS is high" is not a directive. They need: walk your drive-thru at 11:30am. You need 2 at the window during lunch. Check your void rate — if it's over 2%, you have an accuracy problem.
📉
Problems compound for 6–8 weeks before you see them
SOS slipping 10 seconds a week. Labor creeping 0.5 points. By the time it shows up in your P&L, it's already cost you $30K — and your DM had no alert, no action, no accountability.
Problem
Occurs
Week 1
Data
Logged
Week 1–2
Report
Compiled
Week 2–3
DM
Reviews
Week 3–4
Conversation
Happens
Week 4–5
P&L Shows
the Damage
Month 3
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The Cost of Inaction
What it's actually costing you
$400K/yr
Excess Labor Costs
A 20-store operator running just 2% over labor budget. That's one scheduling conversation per store, never happening.
$180K/yr
Lost Drive-Thru Revenue
One store running SOS at 400s vs. 250s loses ~4 cars/hour during peak. Compounded across all locations, the number is staggering.
$360K/yr
Inventory Walking Out
1.5% inventory variance on net sales across 20 stores. Food cost creep no one is measuring weekly — until margin collapses.
The typical 20-store operator leaves $500K–$1M on the table annually.
Topline finds it. Every week. Automatically.
3 / 10
The Solution
Topline: Intelligence → Action → Accountability
1
Connect SBONet — 15 Minutes
Native SBONet integration. No IT project. No new hardware. No workflow changes. You plug in, we pull your data. First reports ready within 24 hours.
SBONet (native) Toast POS NCR Aloha (soon)
›
Intelligence Engine
Reads your data. Identifies issues. Writes prescriptions. Every week, automatically.
›
3
Act
Each person gets their specific marching orders. We track whether they execute. Accountability by design.
Operator DMs GMs Action Cards
📬
5 Reports/Week
Auto-delivered Monday
🎯
GM Action Cards
Personalized per store
🔔
Real-Time Alerts
SOS, labor, voids
✅
Accountability Loop
Track what changed
4 / 10
The Weekly Stack
Five automated reports. Zero manual work.
Mon 7:00am
🎯 GM Action Cards
Personalized per-store: this GM's numbers + exactly what to do this week. No generic dashboards.
Mon 8:00am
⏱ SOS Trend Report
12-week speed of service trends, store rankings, threshold alerts. Who's improving, who's sliding.
Mon 8:30am
📈 Ops Improvement Report
Portfolio scorecard, top issues by district, DM accountability tracking and open action items.
Mon 1:30pm
🥩 Inventory Variance Report
Food cost variance as % of net sales, 8-week trends per store. Catches drift before it becomes a loss.
Mon (any)
📋 Operator Briefing
COO-style executive memo: district-by-district priorities, highest-urgency issues, wins to celebrate.
5 / 10
The Differentiator
Your GMs don't need more data.
They need to know what to do.
No other platform does this. We don't just tell you what's wrong — we tell each GM exactly what to fix, today.
6 / 10
Accountability Loop
For the first time, you can track
whether anything actually changed.
1
Problem Identified
Monday report: Westerville SOS at 387s — 38% above Wendy's 280s target. Flagged critical.
🔴 Critical
2
GM Action Card Sent
Westerville GM receives 3-step Wendy's-specific action plan. Marcus (DM) receives notification.
3
DM Logs Commitment
"Adding dedicated window person at 11:30am lunch shift starting Tuesday."
4
Next Monday: Progress Check
Report shows Westerville SOS dropped from 387s → 301s. Tracking toward target.
⚠️ Improving
5
Week 2: Resolved
Westerville SOS: 268s. Below Wendy's 280s target for the first time in 6 weeks. Marked resolved.
✅ Resolved
Before Topline
You'd find out the problem was fixed when the P&L improved — 3 months later. No accountability. No visibility. No closure.
With Topline
You know by next Monday. Every action logged. Every outcome tracked. Close the loop every week.
7 / 10
Real Results
Legacy F&B — 20-store Wendy's franchise, Maine & Ohio.
These are real numbers.
Lincoln (Maine) · Drive-Thru Speed
Speed of Service
446s → 280s
3 weeks after GM Action Card
Window staffing adjustment at 11:30am identified and corrected. Now running in top quartile of the district.
Waterville (Maine) · Labor Management
Labor vs. Budget
+4.2% → 0.0%
2 weeks after scheduling fix
Topline identified a Saturday AM scheduling gap. DM corrected it. Labor back on budget within 2 payroll cycles.
UnionSt (Maine) · Loss Prevention
Void Rate
5.71% → 1.1%
1 week after employee pull
Pull-by-employee analysis surfaced 1 cashier driving 80% of voids. Addressed immediately. Issue closed in 7 days.
$380K impact. Year 1. Legacy F&B's own SBONet data.
Not a projection. Neal ran this on his own 20-store Wendy's portfolio before opening it to anyone else. The numbers are real.
20 stores at $500/store = $10K/month
Legacy F&B identified $31,600/month in recoverable labor, SOS, and void value in Year 1. Break-even: Week 2.
8 / 10
Pricing
Simple pricing. Obvious ROI.
Essentials
$500
per store / month
  • ✓ All 5 automated weekly reports
  • ✓ GM Action Cards
  • ✓ Email delivery
  • ✓ Standard thresholds (SOS, labor, voids)
  • ✓ Portfolio scorecard & store rankings
  • ✓ Onboarding support
Best for: operators who want the intelligence layer
Pro
$1,000
per store / month
  • ✓ Everything in Essentials
  • ✓ Real-time SMS + email alerts
  • ✓ Accountability loop / action tracking
  • ✓ Custom thresholds & report timing
  • ✓ Direct DM/GM delivery
  • ✓ White-label option
  • ✓ Dedicated onboarding + quarterly reviews
Best for: operators who want full accountability management
💡
At $500/store: break-even if we find ONE 1% labor improvement per quarter. Legacy F&B found 3–5 per month. Wendy's operators: native SBONet integration included in every plan.
Annual commitment: 10% discount  ·  Month-to-month available  ·  No setup fees  ·  Cancel anytime  ·  Wendy's operators: SBONet integration included
9 / 10
Why Now
Your competitors are flying blind.
You don't have to.
🏆
The WFA distribution advantage is real. Neal is a WFA board member. His partner Aneil is on the QSCC board. This isn't a cold-start GTM — it's a warm launch into the Wendy's operator community.
📈
Wendy's labor costs are at all-time highs. Every point of excess labor over budget is costing more than it ever has. SBONet shows you the number. Topline tells you what to do.
🔗
SBONet integration is already built and live. Legacy F&B has been running Topline on real SBONet data for months. There is no integration risk — it works.
📊
~500 Wendy's franchise groups. All use SBONet. None have this. The intelligence layer SBONet is missing doesn't exist anywhere else in the Wendy's system — until now.
First Cohort — Wendy's Operators Only
Join the first cohort of Wendy's operators on Topline.
30 days free. Real SBONet data. Real findings.
We connect to SBONet in 15 minutes and show you exactly what we find in your portfolio — in dollars — before you pay anything.
Book a Call with Neal →
topline.app/demo neal@legacy-cp.com
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