Topline
Every store. Every metric. Every week. Automatically.
Brand Identity Guide — v1.0 · February 2026
Logo & Wordmark
Primary: Dark background with white "Top" + green "line" — use on dark surfaces, headers, email footers.
Green background: All dark text — use for CTAs, call-out boxes, marketing materials.
Light background: Dark "Top" + green "line" — use on white/light surfaces, documents, print.
Construction: The word "line" in green is intentional — it references the bottom line (profitability), the line at the drive-thru, and moving the line (metrics). Never separate "Top" and "line" with a space or hyphen. Always one word: Topline.
Color Palette
Status colors follow a strict system: Green = on target, Yellow = watch/caution, Red = action required. Never use red for anything that isn't a genuine alert — it will train users to ignore the signal.
Typography
Display / Hero Headlines
Every store. Every metric.
Every week. Automatically.
Inter 900 · -1.5px tracking · 36–48px
Section Headers
The Weekly Intelligence Stack
Inter 700 · 22–28px
Body Copy
Franchise operators have mountains of data in their back-office systems. The problem isn't access to data — it's turning that data into action. Topline is the intelligence layer that was missing.
Inter 400 · 14–16px · #475569
Labels / Metadata
MONDAY 8:30 AM ET · SOS TREND REPORT
Inter 700 · 11px · uppercase · 1px tracking · #64748b
Voice & Tone
Topline is a product built by an operator for operators. The voice is confident, direct, and practical. Never corporate. Never vague. If a sentence doesn't help someone do something, cut it.
✅ We are:
- Direct and specific
- Operator-to-operator (not vendor-to-client)
- Data-driven, but human-readable
- Confident without being arrogant
- Action-oriented — everything leads to a "do this"
❌ We are not:
- Corporate or formal
- Vague or jargon-heavy
- Preachy or lecture-y
- Overly technical
- Hedge-everything cautious
✅ Write like this:
"Your Topsham SOS is 533 seconds. Here's what to do today."
"Labor is 4 points over budget. Pull the schedule — someone's crossing 40 hours."
"Topline pays for itself if it finds one labor issue per quarter."
❌ Not like this:
"Our AI-powered platform leverages advanced analytics to optimize operational performance."
"There may be some opportunities for improvement in the labor efficiency domain."
"Topline provides potential value through actionable insights."
Product Naming & Domain
Working name: Topline Recommended
The name connects to "top-line revenue" (what franchisees care about), "staying on top of your stores," and "moving the needle." Simple, strong, memorable.
Domain options to pursue (in priority order):
topline.app — preferred, modern SaaS convention
toplinehq.com — fallback if .app unavailable
topline.io — acceptable, tech-forward
Alternative names if Topline is unavailable:
Command Strong
Operator-appropriate, clean. command.app
Vantage Strong
Vantage point over stores. vantagehq.com
Fieldwise
Field + wise. Available. Less memorable.
Email & Report Design Standards
Report Email Standards
- Max width: 960px
- Font: Arial (email-safe fallback for Inter)
- Header background: #1e3a5f
- Body background: white
- All times shown in client's local timezone
- Subject lines: emoji + Report Name + Date
- Sender: reports@topline.app or white-labeled
Status Color Usage in Reports
- 🟢 Green: metric on target
- 🟡 Yellow: watch — 1 standard deviation off target
- 🔴 Red: action required — 2+ std deviations off
- Never use red for minor issues — it must mean something
- Every red flag has a specific prescribed action attached
- Every report ends with at least one positive callout
Topline Brand Guide v1.0 · topline.app · © 2026 Topline · Internal use only